Frequently Asked Questions


Custom Items

Yes! We love experimenting with different designs and products and have experience creating custom favors, gifts and party touches. We're open for free consultations and can create party proposals for birthdays, holidays, kids parties, bar mitzvahs, and more.

Returns & Exchanges

Given our products are hand-made and often customized, we do not always accept returns or exchanges. We are committed to quality products and an easy, enjoyable customer experience -- so please be in touch if anything isn't perfect and we will always make it right.

Gift Wrapping

Are you looking to add gift wrapping and/or a custom message? Be in touch.

Shipping Policies

Items are made to order, so they take 1-4 days to prepare. They are shipped first-class with USPS and can take up to 6 days to deliver; you can upgrade your shipping at check-out to receive the order with priority mail within 3 days. Shipping rates are calculated at check out. All orders over $35 are shipped free. POP Studio cannot be held liable for USPS or other mailing issues. At this time, POP Studio only ships to the USA.

Bulk Discounts

We offer bulk discounts which vary based on the product and quantity ordered.

Gift Cards

We offer gift cards in increments of $15, $25, $50 and $100. Buy gift cards here.

Environmental Impact

We do our best to minimize our environmental impact. We do this by reducing and reusing packaging materials, removing unnecessary plastic, and using natural and organic materials whenever possible.